You’ll hear from two key people:
Paying close attention to both teams ensures a perfectly coordinated experience. You can view before and after pictures here.
Jeny E. Valdovino — Surgical Patient Care Specialist
Your Surgical Patient Care Specialist, will be your primary guide throughout your medical and financial journey. Jeny is a valued team member who is here to help you fully understand your procedure and prepare for your surgery. Your travel and comfort needs, including transportation and concierge nursing, will be managed entirely by our specialized partner.
Will inform you about deposits, payments, and critical payment deadlines for your procedure.
Will give you important pre-op instructions, that must be followed like guidance on stopping specific supplements or blood thinners prior to surgery for your safety, etc.
Will coordinate your surgery date, calendar appointments, and post-op follow-up appointments.
Your Surgical Patient Care Specialist isyour direct link to Dr. Valdez and his medical staff. All questions and concerns addressed promptly.
She will make sure you receive detailed recovery instructions on incision care, activity restrictions, and signs to watch for.
Will address any questions or concerns throughout your journey, ensuring you always feel supported.
Our concierge nursing and transport partner goes above and beyond to make your journey stress-free and supportive. They’ll be an invaluable part of your experience by providing:
Schedule your video visit with Dr. Valdez
Your dedicated concierge nursing team sets up a group chat for instant support throughout your Cancun stay.
Your dedicated partner handles all transportation needs: airport, appointments, and hotel.
Receive a detailed, personalized itinerary outlining all appointments, transportation, and recovery services.
Concierge care partners clarify Dr. Valdez’s pre- and post-op instructions, making all information clear.
You’ll be cared for by concierge nurses with extensive training, often exceeding US RN requirements.
Our dedicated partners’ local knowledge offers trusted recommendations and ongoing check-ins until you’re home.
