You will have two main points of contact: Dr. Valdez’s Patient Coordinator and a representative from their concierge nursing and transport partner.

Your coordinator will inform you about deposits, payments, and critical payment deadlines for your procedure.

You will receive guidance on stopping specific supplements or blood thinners prior to surgery for your safety.

Your Patient Coordinator manages your surgery date, calendar appointments, and post-operative follow-up.

Your Patient Coordinator serves as your direct link to Dr. Valdez and his medical staff, ensuring all your questions and concerns are addressed promptly.

You will receive detailed recovery instructions on incision care, activity restrictions, and signs to watch for.

Yes, your coordinator addresses any questions or concerns throughout your journey, ensuring you always feel supported.

This partner goes above and beyond to make your journey stress-free and supportive by managing all logistics, transportation, private nursing, and additional recovery treatments.

Your dedicated concierge nursing team sets up a group chat for instant support throughout your stay in Cancun.

Your dedicated partner handles all transportation needs, including airport transfers, appointments, and hotel transport.

Yes, you will receive a detailed, personalized itinerary outlining all appointments, transportation, and recovery services.

Concierge care partners clarify Dr. ValdezÔÇÖs pre- and post-operative instructions, making all information clear and easy to understand.

You will be cared for by concierge nurses with extensive training, often exceeding US RN requirements.

Their local knowledge offers trusted recommendations and ongoing check-ins until you are safely home.

Cancun offers world-class care combined with the unique advantages of a serene and beautiful setting for a comfortable and safe recovery.

You can compare prices on travel websites like Google Flights, Expedia, or Kayak. Cancun International Airport (CUN) has nonstop flights from many U.S. and Canadian cities, making travel easy.

It’s recommended to arrive at least two full days before your scheduled procedure to allow time to rest and adjust, especially if you’re traveling from a different time zone.

It’s recommended to pick a hotel 3-5 miles (5-8 km) from the clinic, with options in both the Hotel Zone and Downtown areas.

No, for optimal results and proper healing, it is essential to avoid direct sun exposure and pools during your recovery.

Yes, be aware of major construction in parts of the Hotel Zone (ongoing since 2022) which can cause 2-3 hour delays. Our recommended hotels help you avoid these areas.

Verify that your care team (concierge nursing and transport partner) can enter and park at your chosen hotel, as some hotels may restrict outside visitors.

Consider planning your visit during CancunÔÇÖs low season (late May to November, excluding holidays) for more affordable hotel and flight rates.

While you will handle your own booking, Dr. ValdezÔÇÖs office is happy to recommend patient-approved hotels popular with international visitors.

Yes, certain accommodations like Torre Cartagena (Private Apartments) and Malec├│n Suites / Krystal Urban offer advantages such as privacy, convenient access, and reduced travel time, which can be helpful for a smoother recovery.

Recommended hotels that offer easy access and are less affected by major traffic delays include Presidente InterContinental Hotel, Cancun Bay Resort, Renaissance Cancun Resort, Sunset Marina Resort & Yacht Club, Riu Palace Peninsula, Meli├í Casa Blanca, Riu Caribe, and Riu Palace Las Am├®ricas.

Yes, downtown options within the preferred 3-5 mile radius include Suites Malecon Americas, Krystal Urban Centro, 5 Points, Fiesta Inn Cancun, Hotel Bonampak, and Hotel City Express Junior.

Always check reviews, confirm current pricing, verify amenities included, and consider factors like proximity to the clinic, quiet spaces for recovery, or flexible check-in policies, as hotel information may change.